Artículo Year: 2009 Vol.: 7 No.: 3 pp.: 491-501 Language: Inglés

Post Hoc Tourist Segmentation with Conjoint and Cluster Analysis

Author: Sérgio Dominique Ferreira Lopes, Antonio Rial Boubeta, Jesús Varela Mallou

In the present work, the authors want to illustrate the advantages of the combined use of the Conjoint Analysis and the Cluster Analysis in market segmentation. The benefits are easily understandable since the Conjoint Analysis allows researchers to know the structure of the consumer's preferences and the Cluster Analysis allows grouping those consumers by their preferences. So, with the enormous diversification that characterizes tourism, it doesn't make sense segmenting market with a priori procedures. It's preferable to carry out a post hoc segmentation in order to know more detailed and relevant information like tourists preferences (estimated with the Conjoint Analysis). This procedure creates a competitive advantage. Hence, segmenting markets based on the preferences of consumers allows researchers and professionals to better evaluate which the real preferences are (by clusters) and to better develop marketing strategies that better suit the consumers' preferences.

ISSN: 1695-7121
URL: Descargar
Title in English: Post Hoc Tourist Segmentation with Conjoint and Cluster Analysis

PASOS At

instituto ciencias sociales blanco web pasos 2

LOGO ISMAI UNIV blanco 03 200x76

logo revista pasos blanco transparente

Creative Commons License
PASOS. Revista de Turismo y Patrimonio Cultural by PASOS, RTPC is licensed under a Creative Commons Reconocimiento-No comercial-Sin obras derivadas 3.0;a License.

Permissions beyond the scope of this license may be available at info@pasosonline.org

Dorabadge1 whitex300

Contact Details

Revista PASOS
Apartado de Correos 33
38360 El Sauzal
Santa Cruz de Tenerife
Canary Islands
Spain
mail: info@pasosonline.org
Telf.: +34 922 317966